privacy policy

THE YOGA HOUSE PRIVACY POLICY

You can always trust The Yoga House. Your personal information will always be treated with the highest standards of security and confidentiality and we will never share any information about you with any other company for their own marketing purposes.

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect only the most relevant information about you so that we can effectively offer you our services and support you as our customer. This information is collected through the creation of membership
accounts (contact information) and the services that you use through this account.

 

HOW DO WE USE THIS INFORMATION ABOUT YOU?

We will use your email address and/or your mobile phone number to send you information about The Yoga House events that you can opt in/out of receiving, to follow up on enquiries, make bookings and to deal with
any complaints you may have. The basis of holding this information is to fulfil a contractual obligation to you.

 

Third Party Services: MindBody, Paysafe/Netbanx, Mailchimp.

These third-party service providers are carefully vetted and highly trusted by The Yoga House and they fully comply with the new GDPR regulations.

 

Mindbody: booking system and data storage. This system also sends out emails or texts to provide you with a receipt of purchase, confirmations of bookings and cancellations etc.

 

Netbanx: online card payment processing for bookings on Mindbody

 

Mailchimp: to send newsletters where you have opted into this service.

 

HERE ARE SOME OF THE WAYS WE PROTECT INFORMATION:

Systems are password protected and professionally administered.

– We only allow ourselves access to our systems.
– The computers on which we store information are kept secure by several different measures, by a professional hosting company.
– We take all reasonable precautions to protect your information, but data can never be guaranteed 100% secure.
– If our systems are compromised in some way, before data is removed then data may be revealed but thankfully, such an event is generally considered highly unlikely.

 

Please note that we will not be held liable for any breach of security unless we have been proved negligent. If you have any queries, or for more information about our privacy or security procedures, then please contact us info@theyogahouseleeds.co.uk.

 

HOW WILL WE KEEP IN TOUCH WITH YOU?

Hopefully with your permission, we would love to continue to keep you up to date with our latest news, products and offers by contacting you by email, text message and using other internet-based digital
communications including social media, plus any similar services or applications as they become available. We publish our Facebook page and our website which are available for general viewing. Personal information is not collated using social media interactions although third parties may track you. You should refer to the Privacy Policy of
the social media channel concerned. If you send us a direct message via social media, the details may be retained by us only as relevant to any ongoing contract or to further our legitimate business interests or as required for legal purposes.

 

CHILDREN UNDER THE AGE OF 13

We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, we will contact your parents for consent.