privacy policy

THE YOGA HOUSE PRIVACY POLICY

You can always trust The Yoga House. Your personal information will always

be treated with the highest standards of security and confidentiality

and we will never share any information about you with any other

company for their own marketing purposes.

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect only the most relevant information about you so that we can

effectively offer you our services and support you as our customer.

This information is collected through the creation of accounts (contact information) and the services that you use through

this account.

 

HOW DO WE USE THIS INFORMATION ABOUT YOU?

We will use your email address and/or your mobile phone number to send you

information about The Yoga House events that you can opt in/out of

receiving, to follow up on enquiries, make bookings and to deal with

any queries you may have. The basis of holding this information is

to fulfil a contractual obligation to you.

Third Party Services: Bookwhen, Stripe, Mailchimp.

These third-party service providers are carefully vetted and highly

trusted by The Yoga House and they fully comply with the new GDPR regulations.

Bookwhen: booking system and data storage. This system also sends out

emails to provide you with a receipt of purchase,

confirmations of bookings and cancellations etc.

Stripe: online card payment processing for bookings on Bookwhen.

Mailchimp: to send newsletters where you have opted into this service.

 

HERE ARE SOME OF THE WAYS WE PROTECT INFORMATION:

– Systems are password protected and professionally administered.
– The computers on which we store information are kept secure by several different measures, by a professional hosting company.
– We take all reasonable precautions to protect your information, but data can never be guaranteed 100% secure.
– We only allow ourselves access to our systems.
– If our systems are compromised in some way, before data is removed then data may be revealed but thankfully, such an event is generally considered highly unlikely.

Please note that we will not be held liable for any breach of security unless we have been proved negligent.
If you have any queries, or for more information about our privacy or security procedures, then please contact us info@theyogahouseleeds.co.uk.

 

HOW WILL WE KEEP IN TOUCH WITH YOU?

Hopefully with your permission, we would love to continue to keep you

up to date with our latest news, products and offers by contacting you

by email and using other internet-based digital

communications including social media, plus any similar services or

applications as they become available. We publish our Facebook page

and our website which are available for general viewing. Personal

information is not collated using social media interactions although

third parties may track you. You should refer to the Privacy Policy of

the social media channel concerned. If you send us a direct message

via social media, the details may be retained by us only as relevant

to any ongoing contract or to further our legitimate business

interests or as required for legal purposes.

 

CHILDREN UNDER THE AGE OF 13

We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, we will contact your parents for consent.